Working at Empathy, One Piece at a Time

The title of this post is identical to the title of a section in the War for Kindness: Building Empathy in a Fractured World by Jamil Zaki. Zaki writes that this book focuses on rebuilding empathy when it’s eroded. By pinpointing different pieces of empathy researchers are able to diagnose what has gone wrong and helps them find the most effective solutions.

Callousness can come from thoughtlessness: we discount the suffering of a homeless person because we don’t consider their experiences. In this case, interventions might focus on mentalizing through perspective-taking exercises on virtual reality.

When faced with conflict, we might think a great deal about our enemies, but not care about their well-being. We might even hope for them to suffer. Contact, and especially friendships across group lines, can change that. For instance, burnout among medical professionals—often is the result of too much experience sharing. Contemplative techniques can help people shift themselves toward concern instead. Zaki concludes that in all these cases, understanding what to do with empathy requires first understanding exactly what it is.

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One Response to “Working at Empathy, One Piece at a Time”

  1. Passport Overused Says:

    Great post 🙂

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